(Senior) Consultant Service Management (m/w/d) for IFS Cloud
Established in 2022 by BearingPoint and IFS, Arcwide brings together professional services expertise and innovative digital Cloud software – IFS Cloud – to deliver great service to support our clients in realizing value fast and meeting their long-term goals.
Arcwide provides IFS Cloud professional and technology services to business leaders and decision-makers accountable for a company’s growth and success.
Arcwide is hiring several consultants in various disciplines to join our rapidly growing team. We are looking for consultants with IFS or general (Field) Service Management implementation experience in the following areas: Customer Care and Service Request Management, Scheduling & Dispatching Optimization, Mobilization of Order Processing / Field Service Management, Asset Management, contract and SLA Management, but also in project management or integration of service with ERP and CRM solutions.
As a consultant, you will be responsible for supporting our customers in implementing IFS solutions to improve their business processes. You will advise and support the customer, understand the customer's business requirements, and advise them on how best to meet and implement these requirements. You will configure the solution and work as part of a broader team to successfully roll out the solution to the customer.